Privacy Policy

PRIVACY AND DATA PROTECTION CONDITIONS OF VIKING WINDOW AS

1. Definitions

1.1. These privacy and data protection conditions („Privacy Conditions“) apply to all price offers (“Offer”) and contracts of sale, including oral agreements, made in the form of offer and acceptance („Contract“) between Viking Window AS („Seller“) and private persons, including consumers („Buyer“) for the purchase of the Products (and Work) manufactured by the Seller. The Privacy Conditions shall form an integral part of the Contract. The processor of personal data is Viking Window AS, registry code 10179359, address: Mäo, Paide, Järvamaa 72751, the Republic of Estonia, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

1.2. The definitions used in the Privacy Conditions have the same meaning as in the Contract and as in the General Terms of the Contract of Sale of Viking Window AS.


2. The Personal Data that is processed

2.1. The Seller processes the following personal data of the Buyer: name and surname, personal identification number, address (street/farm, number of house, number of apartment, town or settlement, county, postal code), phone number (including mobile phone number), e-mail address, delivery method for the Products, payment method used upon payment for the Products, network identifier (for example IP address, cookies), information about the bank and credit card of the Buyer (the Buyer’s bank, bank account number, number of credit card and issuer of the credit card), and the following personal data of the representative authorised to conclude the Contract and the representative for performance of the Contract: name and surname, phone number (including mobile phone number), e-mail (“Personal Data”).

2.2. The Buyer, the representative authorised to conclude the Contract and the representative for performance of the Contract („.Data Subject“) is obliged to disclose to the Seller the Personal Data mentioned in clause 2.1 of the Privacy Conditions as otherwise it is impossible for the Buyer to conclude the Contract for the purchase of the Goods and/or Works.

2.3. If the Buyer submits to the Seller Personal Data concerning the representative for performance of the Contract that is a private person, then the Buyer is obliged to notify without delay its respective representative of these Privacy Conditions and to ensure that the respective representative of the Buyer agrees to these conditions.


3. Conditions for processing the Personal Data

3.1. Processing of Personal Data by the Seller includes the following activities: the collection, documentation, recording, organisation, structuring, storage, adaptation, alteration and disclosure of Personal Data, granting access to Personal Data, making inquiries and extracts, reading, usage, forwarding, cross-usage, combination, limitation, closure, erasure or destruction of Personal Data, or several of the aforementioned operations, regardless of the manner in which the operations are carried out or the means used.

3.2. The Seller processes the Personal Data in accordance with the requirements established by the legislation and for the following purposes: for identification of the Data Subject, for offering the Products and/or Works for the Purchasing (including for sending newsletters and other similar notices), for conclusion, amending and fulfilment of Contract, including for sending information related to Contract, for resolving Buyer’s complaints and guarantee claims related to non-compliance of the Products and/or the Works with the provisions of the Contract, for protecting the rights of the Seller that have been breached or disputed and for fulfilment of the obligations of the Seller arising from the laws.

3.3. The Seller shall not forward, sell, disclose the collected Personal Data to the third party without prior consent of the Data Subject, except in case of an obligation for disclosure required by law or if such right has been provided to the Seller in the Privacy Conditions.

3.4. The Seller shall have the right to forward the Personal Data without restrictions to a person that provides to the Seller legal services, bookkeeping services or auditing services, provided that this service provider has assumed in front of the Seller an obligation not to disclose the respective Personal Data to third party.

3.5. The Seller shall have the right to use the Personal Data to protect its rights and to forward Personal Data that is necessary for protecting those rights to third party (e.g. court etc.).

3.6. In case the Buyer chooses a transport services provider offered by the Seller as the method of delivery of the Products, then the Seller shall have the right to forward Personal Data that is necessary for delivering the Products to the Buyer to the transport service provider. In case the Buyer also orders provision of Works from the Seller, then the Seller shall have the right to forward Personal Data that is necessary for performing the Works to the provider of the Works.

3.7. The Buyer agrees that in case he/she fails to duly fulfil a monetary obligation arising from the Contract, the Seller shall have the right to forward to AS Krediidiinfo Buyer’s Personal Data that concerns the infringement of the respective monetary obligation.

3.8. In case the Buyer wishes to receive from the Seller offers for products and/or services, newsletters and other notices, the Buyer should make the relevant note upon conclusion of Contract and by this grant the Seller his/her consent for receipt of Seller’s offers, newsletters and other notices by e-mail to the e-mail address given by the Buyer to the Seller. All offers, newsletters and other notices shall be forwarded under the name of the Seller. In case the Buyer has applied in the above described manner for receipt of the offers, newsletters and other notices, the Buyer shall always have the right to waive receipt of these by using the relevant hyperlink provided in the offers, newsletters and other notices.

3.9. The Seller preserves the Personal Data to perform Works in relation of Warranty and additional maintenance services at least five (5) years from the date of the Contract.

3.10. The Data Subject shall have at any time the right to examine his/her Personal Data and ask for correction or deletion of the data or limitation of processing of Personal Data or file an objection against processing such Personal Data, unless the legislation of the Republic of Estonia stipulates otherwise.

3.11. The Data Subject shall have at any time the right to withdraw his/her consent granted to the Seller for processing his/her Personal Data, without the withdrawal of the consent affecting the legality of processing the Personal Data which took place on the basis of the consent before the withdrawal of the consent. Withdrawal of the consent shall not exclude further processing of Personal Data by the Seller on the basis of law for fulfilment of the Contract concluded with the Buyer or for ensuring fulfilment of the Contract.

3.12. The Data Subject shall have the right to send all questions concerning Personal Data to the Seller by e-mail to the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it..

3.13. If the Data Subject does not agree with the Privacy Conditions, he/she shall notify the Seller by sending e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. or a note on Seller’s address: Mäo, Paide, Järvamaa 72751, the Republic of Estonia.

3.14. In case the Data Subject finds that processing of his/her Personal Data by the Seller violates the legislation of the Republic of Estonia, he/she shall have the right to file a complaint to Estonian Data Protection Inspectorate.